Important Information

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Postal Service Disruption

Due to the postal service disruption, Manitoba Student Aid (MSA) stopped sending items out through the mail on October 30, 2024.

If you need to submit documentation to MSA during the postal service disruption, you can submit it to us in one of the following ways:

  • In-Person: Documents that require signatures in ink can be submitted to the MSA office at 401-1181 Portage Avenue Winnipeg, Manitoba R3G 0T3, between 8:30 A.M. and 4:30 P.M., Monday to Friday.
  • Designated Drop Off Points: If students are located in Manitoba, outside of Winnipeg, there will be designated mail drop off points, see link for details Designated Distribution Centers in Manitoba for Out-of-Winnipeg clients - Manitoba Student Aid | Province of Manitoba. Ensure mail is clearly addressed to Manitoba Student Aid and put the student's name and file number on each document.
  • Drop box: Documents can be put into MSA drop box located on the East side of the building, beside the Wall Street entrance. It is accessible 24 hours a day, 7 days a week. Please put your name and file number on each document.
  • Email: Documents that do not require an ink signature, can be sent as an attachment to manitobastudentaid@gov.mb.ca. Please put your name, file number and name of document in the subject line of the email.
  • Courier: Student's may also use other courier services at your cost to mail your documents to MSA office.

For information about arrangements at the National Student Loans Service Centre to address the postal disruption, please see NSLSC website.

MSA is working to make this process as convenient as possible. We thank you for your patience.

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2024/25 Fall-Winter application is now available. To avoid delays in processing your application, apply now!

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Canada-Manitoba Integrated Student Loan

The Governments of Canada and Manitoba have integrated some of the administration of their student loan programs. For Manitoba Student Aid (MSA) borrowers, this means that the loan disbursement and repayment of Manitoba student loans are now managed by the National Student Loans Service Centre (NSLSC). Students will continue to submit new student loan applications, requests for reassessments and appeals for funding to MSA as that part of the MSA program is not changing.

Please note that MSA is no longer accepting payments for Manitoba student loans. Please visit the NSLSC website to learn how you can continue repayment of your Manitoba Student Loan.

Frequently Asked Questions about the Canada-Manitoba Integrated Student Loan

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New process for receiving T4A

Students who received a Manitoba Bursary or a Canada Student Grant for Services & Equipment in 2023 will receive a T4A slip from Manitoba Student Aid. T4A slips are now available in your Student Aid Online Portal.

Please note that Manitoba Student Aid does not issue T4A slips for Manitoba Student Loans because they are not considered income as per Canada Revenue Agency policy.

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Contact us

If you still have questions, we are happy to help.

You may send an email through our website or contact us by phone:
Toll free at 1-800-204-1685 or 204-945-6321.