Contact Manitoba Student Aid
Manitoba Student Aid is committed to responding to clients and processing information promptly. However, there can be delays in response and processing times. We appreciate your continued patience and understanding.
Manitoba Student Aid's Frequently Asked Questions (FAQ) 
Repayment of your Canada-Manitoba Integrated Student Loan
Contact the National Student Loans Service Centre (NSLSC) at 1-888-815-4514
How to submit documents
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Students needing to submit documents that require signatures in ink*, can send them by mail to:
- Manitoba Student Aid
- 401-1181 Portage Avenue
- Winnipeg, Manitoba R3G 0T3
- A drop box is also available located on the east side of the building beside the Wall Street entrance
- Students needing to submit documents that do not require an ink signature, can email them to: manitobastudentaid@gov.mb.ca
*Please refer to your Manitoba Student Aid online portal to determine which documents require signatures in ink.
Other Ways to Contact Us
Email
NOTE: Submitting multiple emails will only increase the time it takes us to respond to your inquiry. Thank you in advance for your understanding.
Phone
Our Customer Service Representatives are available to assist you Monday – Friday,
8:30 AM – 4:30 PM CST
General Inquiry Line:
204-945-6321
Canada and the USA call toll-free:
1-800-204-1685
A TTY phone is available for the hearing impaired at 1-204-945-8483 (in Manitoba) or 1-866-209-0696 (Canada and the USA)
In Person
Our Customer Service Representatives are available to assist you Monday – Friday,
8:30 AM – 4:30 PM CST
Manitoba Student Aid
401-1181 Portage Avenue
Winnipeg, Manitoba R3G 0T3
Mail
Please address your mail to:
Manitoba Student Aid
401-1181 Portage Avenue
Winnipeg, Manitoba R3G 0T3
A drop box is also available located on the east side of the building beside the Wall Street entrance.
NOTE: Please write your full name and File number (if available) on all pages to avoid delays in processing.
Now Available
The Manitoba Student Aid application is now available to full-time students attending classes during the 2024-2025 application year.
For more information on the 2024-2025 program year changes visit the Program Updates page.
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